New Look! 5% Off Limited Time Only
Got a question? We're here to help
Frequently Asked Questions
What do we do?
We are a house-call pet grooming service. Meaning that we bring our services to the comfort of your own home. Say goodbye to long waits at the pet shop.
What do I need to prepare for a grooming session at my place?
We require close proximity to an electricity outlet and access to a water point for us to groom and shower your pet. We will also require the use of your pet's own shampoo and towel for hygiene and/or medical concerns.
Will the grooming dirty my premises?
We understand that this is an important concern of our clients.Rest assured, we are devoted in maintaining the highest standards of cleanliness, sanitation and hygiene in our client's premises. We will spare no efforts in the cleaning up process.
How long is the duration of the grooming session?
The duration of each grooming session will normally range from 1 to 2 hours per pet. Variations largely depend on:
- - The number of pets to be groomed
- - The size of the pet
- - The condition and length of the pets coat
- - The pets temperament
What if I have an aggressive dog/cat?
We will have to muzzle your dog/cat if it is aggressive. There will be an additional charge if your pet is extremely difficult to manage.We will try our best but if your dog/cat is impossible to handle, we will not be able to carry out the grooming and the transport charge still applies.
Booking Schedules
Appointment basis only. Monday - Saturday (24 hours)We will try our best to accommodate to your schedule, however, to avoid disappointment, clients are encouraged to make reservations in advance.We are usually booked ahead for 3-7 days.We reserve the right to impose a surcharge of $30 in the case of a No-Show or if the Client/Pet(s) are unavailable.
What are your modes of payment?
We prefer Paynow or Paylah payment but we also accept Cash.
Are there any additional charge for transportation?
There will be a transportation fee from $20.
Pampered Paws specialises in professional & premium Mobile House-call pets grooming services island wide in Singapore.
Operating Hours
We are usually booked ahead for 3-7 days ahead. Clients are encouraged to book beforehand to avoid disappointment.
- Phone : +65 8879 6808
- Phone : +65 8879 6808
Mon - Sat: 24 Hours
Copyright © Pampered Paws 2024 | All Right Reserved
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply